PermitLoom

Support

Help when the work cannot wait.

Tell us what you were trying to do, what happened, and the workspace area involved. We’ll help you find the safest next step.

Product help

Accounts and workspaces

Get help with signing in, verification, invitations, ownership, imports, exports, or deleting data.

Email support

Privacy

Data requests

Ask about access, correction, export, retention, or deletion of personal data.

Contact privacy

Security

Report a concern

For suspected account misuse or a security issue, include the affected URL and time, but never send passwords or private documents by email.

Report a concern

Self-service

Before you write

Try reloading the latest workspace, check your role with an owner, or use password recovery from the sign-in page.

Return to PermitLoom

What to include

  • the email address used for your PermitLoom account;
  • the workspace name and the page or feature involved;
  • the approximate time the problem occurred and the exact error shown; and
  • a screenshot with confidential information removed, if it helps explain the issue.

We prioritize account-access, security, and data-loss concerns. Response times vary by issue and plan unless a written Order Form includes a support commitment.